Help Desk

How-Tos • Settings • FAQ

Connecting to Seanet

DSL Configurations

Although this technology is not quite “plug-and-play”, we can offer you some basic configuration instructions for DSL connections to Seanet.

Standard Installtion

Quick Modem/Router Setup
  1. Plug one end of the phone cable into the phone jack on the wall and the other end into the ADSL port on the Modem/Router.
  2. Plug one end of the network cable into the ethernet port on the modem/router and the other end into the network card of your computer.
  3. Plug the power brick end of the black power cable into the wall and the small round end of the power cable into PWR port on the modem/router.
  4. Push the On/Off button on the modem/router to turn the unit on.
  5. Once connected, you should get a solid link light, and a solid LAN light.

Note: Please use the three cables that were included with your new modem/router.

Static IP Installation

Please set your computer to use the following static IP address information:

IP Address: Static you were given
Default Gateway: Gateway IP you were given
Subnet Mask: Subnet Mask you were given
Primary DNS: 199.181.164.11
Secondary DNS: 199.181.164.12

Phones and Line Filters

The “phone” port on your modem/router is a filtered port ready to plug in a standard telephone. All other telephones need to have a DSL Line Filter plugged in between the telephone and phone jack on the wall. Three DSL Filters have been included with your modem/router. The filters will prevent line noise caused by the DSL service that may be heard during a phone call. To use your DSL Filters:

  1. Plug your telephone cable in to the phone port on the DSL Filter.
  2. Now plug the DSL Filter into the phone jack on the wall.

Troubleshooting

If you experience any problems with your DSL service, here are some steps to do before contacting Support:

  1. If there is line noise while talking on the phone, make sure that all phones have a DSL Filter between them and the wall.
  2. Power cycle everything. DSL Modem, any switch or router you have installed, and your computer. This will give everything a chance to reset and establish a new connection.
  3. Isolate a single computer directly connected to the DSL Modem. This will keep the connection as simple as possible and eliminate other equipment issues.

If you continue to have a problem, contact Support via phone or the contact form.

Dial-up Configurations